The Intervention

The basic idea is to pay close attention to the verbal interactions of group members and to create norms of using immediate, emotional language that uses first-person pronouns and active verbs as much as possible. As I see this as an important group norm I address the issue early in the group in a psychoeducational way. Early in the group, however, it is important not to challenge the "we" or "the group" that indicates the growing formation of group cohesion and a group identity. This can be a delicate and important balancing act. Then, as the norm is fully established and the group matures, it becomes possible to address the defensive aspects of the verbal mannerisms more directly.

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